Susan is responsible for our relationship management, business development and key account management. She brings more than 17 years consulting experience with both public and private sector clients. 6 years with PricewaterhouseCoopers was followed by experience with IT Service Providers Fujitsu Services and HCL Axon, where she worked on a number of UK wide and global IT programmes, including HR, finance and ERP system implementations and IT outsources.
Susan’s focus has always been on the people side of technology projects – looking at changes to ways of working to optimise benefits and ensuring that these changes really get embedded into what people do on a day to day basis. Building relationships with a wide variety of stakeholders is a key skill, alongside delivering and facilitating workshops and meetings, developing and managing communication and engagement campaigns, and really getting under the skin of what clients want, to ensure they get the best solution.