All Progressive clients have direct access to the Progressive helpdesk. The helpdesk is always manned by Progressive consultants, providing you with:
- Oil & gas knowledge – our consultants are 100% oil & gas, and include a number of fully qualified accountants and system specialists.
- Working knowledge of your system build – if we have implemented your solution, our consultants will have been involved in the design, build and testing phases, so will have a working knowledge of your build. This means that you get high quality support, resolving issues in an effective and efficient manner.
Additionally, as an Infor Gold Channel Partner, Progressive can ensure our clients benefit from full access to the software author’s experts.