Following a competitive procurement process, Sparrows chose HxGN EAM (formerly Infor EAM) with Progressive’s framework, as it offered superior functionality to the other systems considered – it was the only system to demonstrate all requested scenarios out of the box.
Progressive’s best practice EAM framework meant that many of Sparrow’s detailed requirements were met without the need for extensive configuration and customisation. In addition, Progressive’s eInvoicing solution was chosen to reduce the amount of manual work required for invoice entry.
Sparrows worked closely with Progressive during the design and testing phases. A number of design workshops took place at Sparrows’ offices in Aberdeen, where there was good user representation across the full P2P process. During this process, the emphasis was on utilising as much of the Progressive framework as possible – only areas such as hiring, where Sparrows have a unique process, were identified as needing additional configuration.
Users were also involved in testing, particularly in User Acceptance Testing (UAT), where these sessions also acted as training for those who would go on and train the Sparrows end users prior to Go Live. Sparrows elected to write their own user guides, based on Progressive templates from our standard framework.
Go Live proved uneventful. 700 transactions were processed in the first week, no major incidents were reported, and users appeared to be up and running with the system quickly. Progressive’s mobile solution has been implemented, allowing all users to view data from the system, view scanned images and make approvals from their mobile devices.