Delivering the best service to your clients within your budgetary constraints

Service providers delivering maintenance, engineering and other technical services to asset-intensive industries need the right financial management and procurement systems and processes in place to address the specific business needs of their industry. The delivery of high levels of service and well-maintained equipment to clients across the energy and mining industries is paramount, but this must be achieved whilst keeping tight control of budgets.

A financial management system that addresses the specific needs of the service industry should include:

Full visibility of spend for each client
It’s essential to have a central and consistent view of material, equipment and labour costs across the organisation in an easily accessible financial management system. This system should also allow you to allocate these costs to individual clients.

Flexible SLAs and billing
The system must also be flexible to address the full range of commercial models, contracts and service level agreements (SLAs) agreed with your clients.

Timely billing
Minimising time to invoice is critical. The system should automate and streamline billing while improving cash flow and avoiding costly errors.

Support for global operations
In order to deliver services globally, the system must have multi-language and multi-currency capabilities and address regional financial and taxation regulations.

The Progressive Solution

Progressive TSL have been implementing financial management and procurement solutions to the Energy and Mining sectors since 2004. These systems are used widely across the industry and by the organisations that service these industries. Progressive’s clients include Sparrows Group, a global provider of specialist equipment and integrated engineering services to the energy industry, please read more about Sparrows Group Purchase to Pay solution below.

Progressive are Gold Partners with global technology leaders Infor (Infor SunSystems), Hexagon (HxGN EAM – formerly Infor EAM) and IBM (Maximo). Their financial management and procurement solutions for the services industry are based on these best-in-class systems overlaid with Progressive’s own industry frameworks. The Progressive solution delivers these key features to service providers:

  • Full visibility of material and labour costs – with the option to assign to individual clients
  • Automated accounting and billing
  • Streamlined, auditable Purchase to Pay processing
  • Financial approvals via mobile devices
  • Flexible operational and financial processing (to reflect the contractual needs of each client)
  • Multi-country capabilities

Progressive TSL in action at Sparrows Group

Sparrows Group were looking for a Purchase to Pay (P2P) solution that integrated with their existing Infor SunSystems accounting system and offered inventory, contracts management, tender management, and workflow. The solution also needed to be multi-language and multi-currency to support their global operations.

Sparrows Group selected the Progressive Purchase to Pay solution based on HxGN EAM (formerly Infor EAM), a leading Enterprise Asset Management platform, for its rich functionality, meeting all their requirements. Progressive applied their best practice EAM framework, enabling a quick implementation without the need for extensive customisation.

Progressive has helped Sparrows Group to deliver a number of tangible cost savings through their Purchase to Pay solution. Many of our manual processes have now been automated, and the mobile solution provides approval access wherever people are working from. We look forward to the next phase of our global roll-out with Progressive.”
Brian Docherty, Head of IT & Facilities, Sparrows Group

For the Sparrows Group Purchase to Pay case study, click here

Progressive have been working with Sparrows for several years and continue to develop and enhance their HxGN EAM solution. Progressive are currently transitioning Sparrow’s system to the cloud. Read more here.

Progressive TSL has the industry experience and the technological know-how to ensure your financial management and procurement system and processes meet the needs of the fast-moving service industry. To learn how we can support your organisation, please get in touch with us.